Once your item is shipped, our delivery partners (Australia Post or Sendle) will send you a consignment email notification - also check your junk mail.
All customers please note that all Super Slime Craft Box Set have experienced delays from the manufacturer and remain on back order with shipping expected by the end of August 2021. If you have placed an order for a Super Slime Craft Box Set and wish not to wait, please email our team and swap the kit for another to email@example.com
As per our terms of service, once your goods are received you have 5 days to complete an issue claim. Any issues initiated beyond the 5 day deadline cannot be followed up as our delivery partners only maintain records for only a short period of time.
Please email our team and swap the kit to another to firstname.lastname@example.org
Your confirmation email will be sent to you once your voucher number has been approved and accepted by service NSW. Once this has been approved, you will receive a email confirming your order.
Deliveries generally take 3-10 working days in metro Sydney, in regional towns may take longer. During peak periods, delivery may take up to 2 weeks.
Please complete one (1) form per child, per kit.
Delivery can take up to 10 business days. You may arrange a collection by emailing email@example.com and requesting a time. Our distribution centre is based in Parramatta NSW.
Yes, please select the tab for “SHOP” located in the website header.
The Service NSW creative kids voucher are valid each calendar year under the eligibility rules. The vouchers expire on the 31 December each year and do not rollover.